Add back reference to emails mentioned in a conversation
complete
Svetlana Malakhova
It would be great if emails, which were added as comments in a conversation, had a back reference to this conversation. For example, when we send an invoice, we drag and drop an automatic email, that the invoice has been sent, to a conversation with the customer. Then, when we search by invoice number, we can see only the email itself and we can't see the conversation it belongs too. So it would be great to have a back reference to this conversation.
Etienne Lemay
complete
Brian Davis
Notion recently added backlinks and it made a huge difference for the product. So, I'd love to see this materialize.
I would like to be able to have the ability to set the default to back-linking and then override if needed. But, other users may want the opposite. So, I hope it will support both use cases.
I would also love to see this same linking and back-linking with Labels and Team Inboxes. But, that would require something like a description header or comments for those, too. I'm thinking something like what Dropbox now offers for their folders used as workspaces. (Not sure how to break this up for development since it is a lot of features in this thought. So, I'll leave this here for now.)
Philippe Lehoux
open
Mohammad Alhusaini
Copy the link to the email, paste it in the search box, then search. I tested, and I was able to find the conversation.
Rafael Masson
planned
Rafael Masson
Yes! We’ve had this in mind for a while. We’ll definitely implement it at some point. In the meantime, the workaround is to manually cross-reference both conversations into each other.