Feature Requests

Right now, only OpenAI has an integration in Missive. It would be great to be able to use Gemini as well, especially since Missive works so well with Gmail. I would bet that many of their clients use Gemini as well, all in the Google Workspace.

Automatically evaluate sent emails to determine whether a follow-up is likely required (for example, messages that include questions, requests, or action items). If no reply is received, those messages should automatically resurface in the inbox after a user-defined time window.

Missive to be able to handle excel tables but also to create its own tables in the message composer. Columns & Rows should be adjustable in terms of width & height.

A Sticky Notes feature would be very helpful for keeping important information easily accessible. It should include options for categorising and organising notes, along with reminders or alarms. Adding colour-highlight choices, flexible placement, and stacking would improve usability. A quick search function would also make it easier to find notes fast.

Hi Could we please have the ability to apply rules to incoming mail in the inbox. Right click apply rule? And then be able to run rules on previously received emails. Thanks

Missive’s AI currently relies primarily on conversation context and limited internal data. Critical company knowledge—such as FAQs, SOPs, pricing, policies, and product documentation—lives outside Missive and cannot be reliably leveraged. Result: inconsistent responses, unnecessary follow-ups, and avoidable manual effort. Proposed Solution Introduce an External Knowledge Base integration that allows structured and unstructured knowledge sources to be connected and selectively exposed to Missive AI. Core Capabilities Knowledge Source Integration Import via URL, PDF, DOCX, Markdown API connectors (e.g. Notion, Google Drive, internal systems) Granular Scope Control Assign knowledge bases per team, inbox, or workspace Role-based access (admin, editor, read-only) AI Context Governance Configure when and how external knowledge is used Optional “answer only from knowledge base” enforcement Versioning & Refresh Automatic re-indexing on content changes Change tracking for auditability Source Transparency Optional visibility into which sources informed an AI response Business Impact Higher answer quality and consistency Faster onboarding of new team members Scalable AI usage across Support, Sales, and Operations Reduced risk from outdated or incorrect responses Target Users Customer Support Sales & Account Management Operations / Back Office Knowledge-driven organizations with repeatable workflows Success Metrics Reduction in manual AI corrections Increased AI response acceptance rate Faster first response time Improved CSAT Priority High — foundational for enterprise-grade AI adoption in Missive.

Please allow to search within specific conversation window. Right now, we can only search emails but what if we want to search within specific conversation window (created using the two comments icon on top left corner - left to pencil icon).

When replying to an email it moves the email to the top of the inbox and then I lose my place in my list of emails in the inbox that I was reviewing. It is fine to move the email to the top of the inbox but does my view of the email list have to jump also? Leave me where I was and move me to the previous or next email as if I archived or deleted instead. It is very hard to triage my inbox when replying makes the list view jump around and then I have to find my place again.

I'd be super interested in being able to use dynamic date variables in email as in rules. We use these a lot when sending emails to contractors, and they are quite laborious to input into emails. IE Date received + X days OR Deadline Day - 5 hrs

Displaying attachments at the top of each email instead of at the bottom would be very very helpful, because when I have to scroll through a conversation with large email text-content, it takes an endless amount of time to get to the attachments. Perhaps it would make sense to simply place the files for each email under the graphic header (sender/recipient), i.e., above the email text content, IN ADDITION to the email bottom. And no, the attachments via the sidebar details do not help me here, because, for example, if I am in price negotiations and device configuration with a supplier, and they send me, for e.g. 15-20 (repeatedly revised) offers/configurations, I still don't know which file belongs to which email. To be always on the safe side I scroll through the closed emails within the conversation, open the last email with an attachment-icon, and want to go directly to the attachments without now having to scroll through the whole email text again and again! 😭