Analytics / Reporting | Voters

Adding support for this as well. We'd like to understand email volume per team inbox (incoming/outgoing), sender, time of day, response time would also be useful. Even better if we were able to access historical data!

Diego Yrivarren

Could we get an update on this? It is an old but very popular request from Missive users and it is extremely important to have for growing teams.

Arvind Goel

Features:

Overall activity stats by user, by team, by organization (# of responses, # of new emails) by hour, day, week, month
For team mailboxes - which user responded to how many emails and after how long, how many assigned by user to self, how many assigned by somebody else to a user, how many assigned to user but not responded to, how many unassigned and not responded to (right now, by time/date range)
Report with links to unresponded messages (with filters for external vs internal senders)

Adrianne Sumulong

Be able to see statistics per tag, so we can understand which tags have the highest number

David Klein

A must have to replace ticketing tools like zendesk, freshdesk...

Miranda Annesley

Response time with an auto label after no response within an hour or two would be fantastic.

Jan Cibulka

Analytics is something what is a must today. Guys common please add this feature and your app will be the best.

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