Outgoing Rules
complete
Etienne Lemay
complete
Philippe Lehoux
in progress
Philippe Lehoux
Philippe Lehoux
Merged in a post:
Remove assignees upon sending of email
Cassie Bone
Hi,
We have a shared inbox and we need all employees to see all emails in the thread. Could we see a function where the email goes back to an 'unassigned' state once a response is sent, so that all employees can see that the email is being taken care of and where it's up to?
Philippe Lehoux
Thanks for the suggestion. This will be dealt with the up and coming Outbound rule module.
You will be able to define a rule with conditions and actions that do just that.
So I will merge this in the Outbound feature request.
Peter Humphrey
Adding on this this :) Would love to have auto-bcc for any email with X tag. That way you only sync sales tagged email into a crm.
Philippe Lehoux
Peter Humphrey: Outgoing rules (in development), will be let you do this in a couple weeks. By tag, you meant label?
Raffaele Viggiani
Absolutely agree!
It's be very useful to apply a shared labels too in this case.
Another use of a "new rule":
- if outgoing message (new rule to be created by Missive)
- from sharedaddress@domain.com
- then apply shared label
- then assign to sender (new rule to be created by Missive)
Philippe Lehoux
Rafael Masson
Yes, this is planned! Expect it in the next few weeks.